Privacy Policy

Last Updated: September 21, 2026

At VERBELLE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase our products, or interact with our services.

By using our website, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

Personal Information: Your name, email address, phone number, billing address, shipping address, and other information you voluntarily provide.

Order Information: Details about your purchases, including products ordered, transaction amounts, payment status, and shipping information.

Payment Information: Payment details necessary to process your transactions. Payments are processed through secure third-party payment providers, and we do not directly store your complete credit card information.

Technical Information: Your IP address, browser type, device information, operating system, and information about how you interact with our website.

Communication Information: Messages, inquiries, feedback, and other information you provide when contacting our customer support team.

2. How We Use Your Information

We collect and process personal information for legitimate business purposes, including:

• Processing and fulfilling customer orders.

• Managing payments, shipping, returns, and refunds.

• Providing customer support and responding to inquiries.

• Sending order confirmations, shipping updates, and other transactional communications.

• Improving our website, products, and customer experience.

• Detecting and preventing fraud, unauthorized transactions, and security threats.

• Complying with applicable legal and regulatory obligations.

• Sending promotional communications where permitted by applicable law and your communication preferences.

Where required by law, we obtain your consent before processing your personal information for specific purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze website traffic, and provide a personalized shopping experience.

These technologies may help us remember your preferences, maintain your shopping cart, understand website performance, and measure the effectiveness of our advertising campaigns.

We may use third-party analytics and advertising services, including Google, to understand how visitors interact with our website and advertisements.

You can manage cookies through your browser settings and, where available, through the cookie preference tools provided on our website.

Where required by applicable law, we obtain your consent before placing non-essential cookies or using similar tracking technologies.

Disabling certain cookies may affect the functionality of some website features.

4. Sharing Your Personal Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These providers may include:

• E-commerce platforms and website hosting providers.

• Payment processors and financial institutions.

• Shipping carriers, suppliers, and fulfillment partners.

• Customer support and communication service providers.

• Website analytics and advertising partners.

• Fraud prevention and security service providers.

We may also disclose personal information when required by law, in response to valid legal requests, or when necessary to protect our legal rights and prevent fraudulent activity.

We do not sell personal information in exchange for money. Certain advertising and analytics activities may, however, constitute the sale or sharing of personal information under applicable privacy laws.

Where required by law, we provide customers with the ability to opt out of such activities.

5. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses secure technologies and trusted third-party service providers to help protect customer information during transactions.

However, no method of electronic transmission or data storage is completely secure, and we cannot guarantee absolute security.

If you believe your personal information has been compromised, please contact our customer support team.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on the nature of the information, our business needs, legal obligations, accounting requirements, and the need to resolve disputes or enforce agreements.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to applicable exceptions.

• Object to or request restrictions on certain processing activities.

• Withdraw consent where processing is based on your consent.

• Request a copy of your personal information in a portable format, where applicable.

• Opt out of certain advertising activities or the sale or sharing of personal information, where applicable.

To exercise your privacy rights, please contact us through the contact form available on our website.

We may request additional information to verify your identity before processing certain requests.

We will respond to privacy requests within the timeframes required by applicable law.

8. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may send promotional emails, special offers, product announcements, and other marketing communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional messages.

You may also contact our customer support team to request removal from our marketing communications.

Please note that you may continue to receive essential transactional communications relating to your orders, payments, or customer service inquiries.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services that operate independently from VERBELLE.

We are not responsible for the privacy practices, security measures, or content of these external websites.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

10. International Data Transfers

Your personal information may be processed or stored in countries other than your country of residence, depending on the location of our service providers, payment processors, and fulfillment partners.

Where required by applicable law, we implement appropriate safeguards to protect personal information transferred internationally.

These safeguards may include contractual protections and other legally recognized data transfer mechanisms.

11. Children's Privacy

Our website is not intended for children under the age of 16, or any higher age threshold established by applicable law.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian where such consent is required.

If you believe that a child has provided personal information to us without appropriate authorization, please contact our customer support team so we can review the situation and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, legal requirements, or data processing activities.

Any updates will be published on this page with a revised "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage customers to review this Privacy Policy periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact form available on our website.

Brand Name: VERBELLE

Customer Support: Available through our website's contact page.

Thank you for trusting VERBELLE!